FAQs
FAQ – The Cozy Coat
We’re here to answer all your questions about The Cozy Coat - Electric Heated Jacket! If you don’t find the information you’re looking for, feel free to contact us. 💬
1. How does the heating technology work? 🔥
The jacket features advanced heating elements powered by a USB connection to any portable power bank. With 9 heating zones, you can enjoy consistent warmth throughout your jacket.
2. What type of power bank is required? 🔋
You can use any standard power bank with a USB port. For the best performance, we recommend a power bank with at least 10,000mAh capacity (not included with the jacket).
3. How do I adjust the heat settings? 🌡️
The jacket comes with an easy-to-use control button. Simply press it to switch between low, medium, and high heat settings.
4. Is the jacket safe to use? ✅
Absolutely! The Cozy Coat is designed with safety in mind, including built-in safeguards to prevent overheating.
5. Can I wash the jacket? 🧼
Yes! Simply remove the power bank, place the jacket in a laundry bag, and wash it on a gentle cycle. Always air dry to maintain its quality and functionality.
6. What sizes are available? 📏
Our jackets are available in a range of sizes to fit everyone. Please refer to our Size Chart to find your perfect fit.
7. Is this jacket only for men? 👕
While our design is categorized as a men’s style, it is versatile and suitable for anyone who values warmth and comfort.
8. How long does the heating last? ⏳
The heating duration depends on the capacity of your power bank. On average, a 10,000mAh power bank can provide warmth for 6–8 hours on the lowest setting.
9. Do you ship internationally? 🌍
Yes, we ship worldwide! Shipping times and costs will vary depending on your location. Please see our Shipping Policy for more details.
10. What is your return policy? 🔄
We offer a hassle-free return policy within 30 days of purchase. The product must be in its original condition. Check out our Returns & Refunds Policy for complete information.